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Balanced Scorecard: Translating Strategy into Action
~Robert S. Kaplan , David P. Norton , Arthur Lowes
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List price: £21.99
Our price: £15.39
usually dispatched within 24 hours.
Average customer rating: 4.26 out of 5
1 star1 star1 star1 starNo star
Sales rank: 5,253

Product Information

Media: Hardcover
ISBN/ASIN : 0875846513
Manufacturer : Harvard Business School Press
Release data : September, 1996

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  • A selection of product reviews


    1 star1 star1 star1 star1 star    Overcome Poor Communications and Bureaucracy for New Actions

    The Balanced Scorecard looks at the important issues of alignment, coordination, and effective implementation. Most business thinkers like to start with the big picture, and end there. As a result, most ideas for going in a new direction are quickly diluted by misunderstanding, falling back on old habits, and lethargy. Since Peter Drucker first popularized the idea of business strategy, there have been vastly more strategies conceived than there have been strategies successfully implemented as a result. Much attention has been paid to devising better strategies in the last four decades, and little to implementing strategies. The big pay-off is in the implementation, and The Balanced Scorecard is one of handful of books that provide important and valuable guidance to explain what needs to be done to successfully execute strategy. You must have more measures, and different measures than the accounting system provides. You also need to link measures and compensation to the key tasks that each person must perform. This book is simply the Rosetta Stone of communicating and managing strategy. The Balanced Scorecard is the beginning of the practical period of maturity in the field of business strategy. Read this book today to enjoy much more prosperity! I also recommend that you read The Fifth Discipline, The Fifth Discipline Handbook, and The Dance of Change to understand more about the context in which you are trying to make positive change. These four books are excellent companions for each other.

    The series of books about The Balanced Scorecard includes The Strategy-Focused Organization and Strategy Maps. You'll love all three!



    1 star1 star1 star1 star1 star    Necessary reading, and imperative implementation

    Balanced Scorecard delivers what it promises: a bridge between strategic goals and performance monitoring. As a strategy consultant I highly recommend it -- not because it offers a canned strategic solution (it doesn't), but because when executives think deeply enough about strategy to examine implementation and organizational alignment, strategies get much better, productive and successful. And they even get communicated outside of the executive office! I consider this book necessary (though not sufficient) for any company who wants their strategic planning to pay off.



    1 star1 star1 star1 star1 star    Packed with Knowledge!

    First published in 1996, this management literature classic builds a bridge between traditional, short-term oriented management systems and a more balanced approach integrating new types of measurements into a comprehensive strategy. This book looks senior managers in the eye and asks, "Are you ready for the future?" Some executives respond to the challenge of change by tinkering, adding a few nonfinancial metrics to the "instrumentation cockpit" that tells them how their corporate ship is running. Others have spurned Balanced Scorecard because it requires CEOs to accept feedback from all levels of their organizations so they will know if their assumptions remain relevant amidst rapid change. To date, however, more than 300 major organizations have used this system to enhance their performance, and future prospects. Abraham Lincoln once said that the best thing about the future is that it comes only one day at a time. With apologies to Lincoln, we recommend this book to all senior executives and managers - because the future will be here sooner than you think.


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